Refund Policy

For hygiene reasons, all sales are final and returns or refunds are not accepted.

T-shirts only are eligible for a size exchange, subject to availability. Items must be unworn, unwashed, and in original condition.

If you receive a damaged or defective item, please contact us as soon as possible:

• Instagram: @neokklab

• Email: neokkei@gmail.com

To request an exchange or report an issue, message us via Instagram or email.
If your request is approved, we will contact you with the next steps.